Empowering South Korean Consumers: Samsung Introduces Self-Repair Program for Galaxy Products

In an official newsroom post, Samsung Korea has made an exciting announcement that allows consumers to take matters into their own hands when it comes to repairing their Galaxy products. Samsung is launching a self-repair program in South Korea, providing guidance to Galaxy product owners on how to fix their devices.

Thanks to this program, Samsung Galaxy owners in Korea will have multiple options for repair. They can have the repair done professionally by going to a Samsung Electronics service center, buying the parts they need for their Galaxy products, or even doing it themselves. It's important to note that Samsung plans to expand the self-repair program, but not all devices are currently eligible.

Samsung has also implemented a system for recycling parts. Consumers can return recycled parts to Samsung via courier for proper disposal. The official Samsung website provides a list of devices and parts that are eligible for self-repair. Initially, Samsung is offering self-repair options for Galaxy smartphones and select TV models.

For Galaxy smartphones, the self-repair program in Korea covers the Galaxy S20, Galaxy S21, and Galaxy S22 series, along with the Galaxy Book Pro 15.6-inch series notebook. As for TV models, the 32-inch Samsung TV (model numbers: UN32N4000AFXKR, UN32N4010AFXKR, and UN32N4020AFXKR) is included.

Owners of these Galaxy smartphones and Samsung TVs can purchase the necessary parts and repair tools from the official Samsung Korea service website. The program allows for repairing various components, including the display, back cover, charging port, touchpad, and fingerprint-embedded power button.

When it comes to laptops, users can undertake self-repairs for the display, battery, touchpad, fingerprint power button, front case, rear case, and rubber components. Repair manuals and instructional videos for each eligible device can be found on the Samsung Electronics website. After completing the repair, users can utilize the Samsung Members app to self-diagnose their work and check if the repair was successful. Replaced parts can be returned to Samsung Electronics for a refund, ensuring proper disposal.

By introducing this self-repair program, Samsung is empowering South Korean consumers, giving them the flexibility to address minor repairs themselves and further extending the lifespan of their Galaxy devices.